Packaging & Waste

In our environmental policy, we commit to managing waste generated from our business operations according to the principles of reduce, reuse and recycle.

We do this by focusing on four key areas:

  • Packaging.
  • Customers.
  • Premises.
  • Supply chain.

WASTE COMPLIANCE PROGRAMME

As part of our responsibility as an online retailer, we are obligated to meet waste packaging (customer and transit), electrical, battery, textiles and glass recycling and recovery responsibilities globally. We are currently covering over 30 territories. To meet the compliance obligations we follow rules which help to:

  • reduce the amount of packaging produced in the first place.
  • reduce how much packaging waste goes to landfill.
  • increase the amount of packaging waste that’s recycled and recovered.

 

PACKAGING WASTE

 

We source over 40 million plastic mailing bags and 5 million cardboard mailing boxes a year, making it a priority area for us to tackle. Some of our packaging initiatives include:

  • Increasing the range of packaging sizes so that we reduce the volume of air in each order, which allows us to fit more parcels onto vehicles and cut CO2 emissions. For example, we now have 17 sizes of garment bag so that we have a suitable size bag for our wide range of products. We also use encourage our carriers to loose load lorry trailers so that the number of parcels transported in a single journey is greater and we can reduce the volume of pallet packaging used, read our case study to find out more.
  • Increasing the recycled content – our delivery boxes are made out of 100% recycled materials, and our bags out of 25% recycled content.
  • Recycling packaging from customer returns with the exception of any returns forms which are currently not recyclable. We have a closed-loop recycling process in place at our returns processing site in Selby – we recycled 352 tonnes of cardboard and sent 458 tonnes of plastic to be transformed into manufacturing pellets between September 2016 and August 2017.
  • Introducing a Wood and Wood Pulp Sourcing Policy, which focusses on increasing the use of recycled material for paper and packaging products, as well as minimising paper waste and encouraging recycling within our operations.
  • Becoming a member of RECycling of Used Plastics Limited (RECOUP) a not-for-profit charitable organisation that works in collaboration with stakeholders (plastics manufacturers, brands, plastics recyclers) to increase the levels of plastics recycling within the US. By supporting RECOUP we are facilitating plastics packaging research, engaging stakeholders from all plastics recycling sectors, consulting with government bodies, advising on closed loop projects and sharing best practice.

CUSTOMER WASTE

 

MARKET MARK HAS AN AMBITION ON THE CIRCULAR FASHION ECONOMY, CREATING A FUTURE WHERE ALL MARKET MARK CUSTOMERS RECYLE THEIR USED CLOTHING, AND THAT POST- CONSUMER WASTE IS RE-USED IN THE MARKET MARK SUPPLY CHAIN TO MAKE NEW CLOTHING FOR OUR CUSTOMERS.

To date, we’ve helped our customers cut waste by setting up a customer clothes recycling scheme in partnership with Doddle in London, a package delivery company, and TRAID, a UK charity that’s reducing the social and environmental cost of the textile industry. TRAID will receive funds from clothes donated by MARKET MARK customers that are sold in its shops. So far, customers have contributed over half a tonnes of garments. Find out how to donate unwanted items here.

As a member of the Sustainable Clothing Action Plan (SCAP), we support the Love Your Clothes campaign, helping the general public to reduce their carbon and water footprint, while encouraging recycling.

We are committed to scaling up our clothing recycling and take back programme for customers, and setting new circular targets for 2020!

Great initiative with Doddle and MARKET MARK for TRAID – will definitely get involved! MARKET MARK customer

PREMISES WASTE

 

We’re working towards meeting our target of sending zero waste to landfill. Some of the actions we have undertaken in the last year include:

  • Donating end-of-life fashion items to Oxfam, a global charity that tackles poverty and Scope, a UK charity the works to ensure disabled people have the same opportunities as everyone else. To date we have donated surplus stock worth over £80k to Scope and 43,660 surplus garments donated to Oxfam.
  • Using organisations such as The Recycled Assets Company to collect our unwanted office furniture so it can be reused instead of sent to landfill.
  • Recycling old tech equipment and used ink cartridges.
  • Donating used cooking oil from the kitchens to Olleco. The used oil is recycled into renewable energy.
  • Introducing KeepCups at Head Office to reduce the consumption of disposable cups. Due to this change, we can reduce use of disposable cups by over 1000 per month.

MARKET MARK’ ongoing support has helped ensure that we can make a difference to people’s lives, resulting in a world that is fairer and a better place to live.

Michael Taylor
Head of Corporate Engagement, Market Mark